Cloud Based Logistics Software: A Freight Broker Guide

Cloud based logistics software helps freight brokers manage shipments, verify carriers, store documents, and coordinate dispatching from one shared system. Instead of switching between spreadsheets, emails, and separate databases, brokers can access the information they need to book loads and manage freight operations.

For a busy freight brokerage, the benefit goes beyond working remotely. A dispatcher can review an available truck, check the carrier's operating authority, confirm insurance details, and send a rate confirmation without losing track of the original booking information.

Not every cloud platform does all of these things. Some handle the complete transportation process, while others focus on specific tasks such as shipment tracking, carrier verification, or compliance.

Choosing the right software starts with knowing which jobs your brokerage needs to handle faster, which risks require closer attention, and how different systems will work together.

What Is Cloud Based Logistics Software?

Cloud based logistics software is a type of business application that lets transportation companies manage logistics activities through an internet connection. The application and its data are hosted on infrastructure managed by a software provider or cloud service rather than being limited to computers in one office.

For freight brokers, these tools can support load management, dispatching, carrier onboarding, shipment tracking, document storage, and reporting.

Consider a brokerage that handles shipments for customers in several states.

The morning dispatcher books a carrier for a pickup in Ohio. Later, another employee receives an updated delivery appointment from the customer. By the evening shift, a third dispatcher needs to confirm whether the driver has received the revised instructions.

When everyone relies on separate spreadsheets and email threads, information can easily get missed.

A shared cloud system allows employees to work from the same shipment record. The appointment can be updated, the carrier can be notified, and the next dispatcher can review the change without searching through several inboxes.

That is the practical value of cloud logistics software: the right information is easier to find, update, and share.

How Cloud Logistics Software Works

Most cloud platforms are accessed through a web browser, mobile app, or connection to another business application.

The software provider generally manages the servers, application hosting, and technical infrastructure. The brokerage manages its users, business information, and day-to-day workflows.

Depending on the platform, employees can:

Create shipments and maintain load details.
Assign approved carriers to available freight.
Track pickup appointments and delivery milestones.
Manage customer and carrier contact information.
Store rate confirmations, bills of lading, and delivery receipts.
Review carrier registration and safety information.
Maintain records of insurance documents.
Generate reports for operations, accounting, and management.

The software can also support connections between different parts of the business.

For example, when a delivery receipt is uploaded, the system may make it available to the billing team without requiring the dispatcher to send another email.

That capability depends on how the software is configured. Some platforms provide built-in document and accounting workflows, while others require integrations with separate applications.

Before choosing a system, find out exactly what it handles and what employees will still need to do manually.

Cloud Logistics Software vs. Transportation Management Systems

A Transportation Management System (TMS) is software designed to manage transportation activities.

For a freight brokerage, a TMS commonly handles load creation, carrier assignment, shipment execution, document management, and financial processes.

A cloud-based TMS provides those capabilities through hosted software.

However, not all logistics cloud software is a TMS.

Some applications specialize in a narrower function, such as freight tracking, carrier onboarding, document collection, or compliance checks.

For example, a brokerage might use one system to manage loads and another to review motor carrier records before dispatch.

Carrier90 focuses on carrier verification. It provides DOT number lookup, MC number search, carrier safety information, insurance-related data, and FMCSA vetting tools.

These capabilities can support the carrier selection process alongside a TMS.

The distinction matters when evaluating software. A system that manages shipments well may not provide detailed carrier safety information. Similarly, a specialized verification tool should not be treated as a complete transportation management system.

Why Freight Brokers Are Moving to Cloud Solutions

Freight brokerage involves coordinating people who rarely work in the same location.

A carrier may be loading at a warehouse, the customer may be in another state, and the dispatcher could be covering several shipments at once.

Information changes throughout the day. Trucks get delayed, appointments move, and documents arrive after the original booking.

Cloud-based logistics software helps brokers keep that information organized and accessible to authorized employees.

Real-Time Accessibility and Collaboration

Shared access is particularly useful when multiple employees work on the same shipment.

Suppose a driver calls to report that the pickup facility is running behind schedule.

The dispatcher records the delay in the transportation system and updates the expected departure time. Another employee responsible for customer communication can then review the same information.

The customer does not need to explain the situation again, and the next shift can see what happened.

This becomes more useful as a brokerage grows.

A small operation may have one person handling dispatching, customer updates, and document collection. A larger brokerage often divides those responsibilities among different teams.

Without a reliable shared record, employees can unknowingly duplicate work.

A well-organized cloud platform should make it easy to find:

Current pickup and delivery appointments.
The assigned motor carrier.
Shipment status and recent changes.
Driver and dispatcher contact details.
Rate confirmations and transportation documents.
Outstanding compliance requirements.
Notes from previous conversations.

It should also show when information was updated.

Real-time access does not mean every external data source updates instantly. Truck tracking, carrier records, insurance information, and government databases may all use different update schedules.

Ask software providers how frequently each type of information is refreshed and whether the system displays the last update time.

A dispatcher needs to know whether a status reflects a recent update or information that has not changed for several hours.

Lower IT Overhead and Faster Implementation

Locally installed software can require companies to maintain servers, manage updates, and handle technical problems internally.

With cloud-based systems, much of the application hosting and infrastructure maintenance becomes the provider's responsibility.

That can be useful for smaller brokerages without dedicated IT employees.

Adding another dispatcher may involve creating a user account and setting permissions rather than installing software on a new office computer.

Cloud systems can also make it easier to support employees working from different locations.

However, switching platforms still requires preparation.

A brokerage may need to transfer customer records, clean up duplicate carrier profiles, organize documents, and train dispatchers on new procedures.

Moving incomplete or inaccurate records into new software does not fix the underlying data problems.

Before implementation, review the information you already maintain.

For example, several carrier profiles might belong to the same registered company but use slightly different business names. Those records should be reconciled before migration so employees do not continue working with duplicates.

Cost also deserves careful review.

Cloud software may involve subscription fees, implementation charges, transaction-based costs, additional data services, and integration expenses.

A lower initial subscription does not necessarily mean lower total operating costs.

Ask for pricing based on your expected number of users, shipments, integrations, and required features.

Core Features to Look for in Modern Logistics Platforms

The best logistics software solutions are the ones that support the work your employees perform every day.

For freight brokers, that includes more than creating loads and sending dispatch instructions.

A brokerage also needs to identify the motor carrier accepting the shipment, review its operating status, manage documentation, and recognize situations that require additional verification.

These tasks are connected. A load should not move forward simply because a truck is available and the rate has been agreed upon.

When comparing platforms, look closely at how they handle the following functions.

Automated Carrier Vetting and Safety Monitoring

Carrier vetting helps brokers determine whether a motor carrier is legitimate, appropriately authorized for the proposed operation, and suitable for the shipment.

This usually begins with confirming the carrier's identity.

The registered legal business name should match the carrier being onboarded. If the company operates under a DBA, or Doing Business As name, the relationship between the legal name and trade name should be clear.

Brokers should also review the relevant registration, authority, safety, and insurance information.

A practical carrier verification process includes:

Confirming the registered legal name and any DBA.
Reviewing the USDOT number.
Checking the relevant MC number and operating authority.
Looking for applicable out-of-service restrictions.
Reviewing available carrier safety ratings.
Checking roadside inspection and crash information.
Reviewing insurance-related information.
Confirming carrier contact details independently when necessary.

Cloud verification tools can make this information easier to review and record.

Some platforms also offer monitoring features that identify changes in selected carrier records.

For example, an approved motor carrier may have completed several shipments without problems. Later, the brokerage receives another booking request from the same company.

The original onboarding file is useful, but it should not be treated as permanent proof that the carrier's authority and insurance remain appropriate.

A repeat verification helps the brokerage work with current information.

Carrier safety ratings need careful interpretation.

The Federal Motor Carrier Safety Administration uses formal safety ratings such as Satisfactory, Conditional, and Unsatisfactory. A motor carrier may also have no assigned formal rating.

An unrated carrier has not necessarily passed or failed a safety review. It simply has no formal rating shown in that record.

Brokers can also review available inspection, violation, and crash information to understand potential safety concerns.

The purpose of these checks is not to find a single number that approves every carrier. It is to identify meaningful information that supports an informed booking decision.

FMCSA Data Integration and Operating Authority Checks

The Federal Motor Carrier Safety Administration (FMCSA) maintains information about motor carrier registration, operating authority, and safety performance.

Freight brokers use these records to check whether a trucking company is correctly identified and whether its federal authority is appropriate for the proposed service.

Two searches are particularly useful.

DOT number lookup

A USDOT number identifies an entity in FMCSA registration and safety records.

A DOT number lookup can help brokers review:

The registered business name.
Any listed DBA.
Business address and registration details.
Operating classification.
Reported fleet and driver information.
Available safety and inspection records.

This information is useful when a carrier provides a company name that differs from the name shown on a website, truck, or carrier packet.

MC number search

An MC number is associated with certain federal operating authority records.

Brokers can use an MC number search to investigate the relevant registered entity and review authority information.

A critical point is that having a USDOT number does not automatically mean a company has the federal operating authority needed for every shipment.

The required authority depends on the type of operation.

For interstate for-hire transportation requiring federal authority, brokers should confirm the appropriate operating authority status before assigning the load.

They should also distinguish the motor carrier physically transporting the freight from a freight broker arranging transportation.

Official FMCSA resources provide different parts of this information.

The SAFER Company Snapshot helps users identify registered carriers and review available company information.

The FMCSA Licensing and Insurance system provides authority and federal insurance filing details.

The Safety Measurement System provides available public safety-performance information used in FMCSA oversight.

When comparing logistics cloud software, ask how it accesses these records.

Does the system retrieve updated information from official sources? Does it maintain periodically refreshed copies? Can employees see when the data was last updated?

These details affect how useful the information is during dispatch.

Carrier90 provides FMCSA carrier vetting tools that help brokers access DOT and MC lookup capabilities, carrier safety information, and relevant verification details.

For a dispatcher reviewing an unfamiliar carrier, having those records accessible during the booking process can reduce the need to collect information from unrelated sources.

Digital Rate Confirmation and Document Management

Documents are a major part of freight brokerage operations.

A single shipment may involve a carrier agreement, rate confirmation, bill of lading, proof of delivery, insurance documents, and invoices.

If those files are scattered across personal email accounts, finding the correct document can become difficult.

A cloud document management system allows employees to organize files around the shipment or carrier they belong to.

Useful features include:

Creating rate confirmations from shipment details.
Sending documents to the appropriate carrier contact.
Recording acceptance or electronic signatures.
Storing bills of lading and delivery receipts.
Maintaining document version history.
Limiting who can view or modify sensitive files.
Connecting completed shipments with billing processes.

Consider a load where the delivery appointment changes after the original rate confirmation was issued.

The dispatcher updates the appointment and sends revised instructions.

Without version control, one employee may continue working from the original confirmation while another uses the revised version.

A system that identifies the current document and preserves the change history makes the situation easier to manage.

Document access should also reflect employee responsibilities.

A dispatcher may need to view a carrier agreement, but that does not mean the same employee should be able to change payment instructions or delete financial records.

Look for software that supports role-based permissions and a clear record of document activity.

One limitation remains: storing a document electronically does not prove that it is genuine.

Insurance certificates, carrier agreements, and business documents still require appropriate verification when authenticity or accuracy is in question.

Risk Management and Fraud Prevention Tools

Freight fraud can involve identity impersonation, fraudulent carrier onboarding, altered documents, unauthorized rebrokering, or attempts to redirect freight.

Some schemes use information belonging to real, registered motor carriers.

A valid DOT number is therefore only one part of checking who is offering the truck.

Suppose a dispatcher receives an email from someone claiming to represent an established carrier.

The sender provides a genuine MC number and company name, but the email address is different from the contact previously used by the brokerage.

The FMCSA registration may be completely legitimate. The unresolved issue is whether the person communicating with the dispatcher actually represents that company.

The safe response is to verify the new contact through an independently established communication channel before releasing shipment details or changing the assignment.

Cloud tools can support this process by keeping carrier information organized and recording changes.

Useful fraud prevention features include:

Carrier identity comparison: Checking legal names, DBAs, addresses, identifiers, and established contact information.

Contact change tracking: Recording changes to email addresses, telephone numbers, and payment instructions.

Document history: Showing when documents were submitted or replaced and which employee reviewed them.

Approval controls: Limiting who can approve carriers or override an unresolved verification issue.

Authority and insurance review: Making relevant registration, authority, and insurance information available during onboarding.

Carrier relationship analysis: Helping employees examine potential connections between business records where appropriate data is available.

These safeguards may also support reviews involving chameleon carriers.

A chameleon carrier generally refers to an operation that attempts to avoid safety or enforcement consequences by operating under another identity.

Similar names, addresses, or contact details can raise questions, but they are not proof of wrongdoing.

Businesses may legitimately share facilities, ownership relationships, or service providers.

A responsible review considers the broader registration and enforcement history rather than relying on one matching detail.

Fraud prevention software is most useful when it helps employees notice inconsistencies and follow a consistent verification process.

It cannot guarantee that every business or individual is legitimate.

How to Evaluate and Select the Right Logistics Cloud Software

There is no single software setup that fits every freight brokerage.

A small operation handling a limited number of recurring customers may need straightforward load management and carrier verification.

A larger brokerage with multiple dispatch teams may require detailed permissions, automated document workflows, accounting integrations, and more extensive reporting.

Before contacting vendors, review how your team currently handles a shipment.

Follow the process from the customer's first request through carrier onboarding, dispatch, delivery, and payment.

Identify where information gets entered more than once, where employees wait for documents, and which verification steps are easy to overlook.

Those problems should guide the software evaluation.

Compare Software Based on Actual Brokerage Workflows

Use a consistent checklist when reviewing logistics software solutions.

Feature	What Freight Brokers Should Look For	Practical Question to Ask
Load management	Shipment creation, carrier assignment, status updates, and exception handling.	Can dispatchers manage active loads without maintaining separate spreadsheets?
Carrier verification	DOT number lookup, MC number search, and carrier safety information.	Where does the information come from, and how frequently is it updated?
Operating authority checks	Access to relevant FMCSA authority information.	Can employees identify a carrier that needs further authority review?
Insurance verification	Insurance information, document management, and review history.	Can we distinguish federal insurance filings from shipment-specific coverage requirements?
Fraud prevention	Identity checks, contact change records, and approval controls.	What happens when a carrier's contact information unexpectedly changes?
Document management	Rate confirmations, agreements, bills of lading, and delivery receipts.	Does the system preserve previous document versions?
Integrations	Connections with accounting, tracking, communication, and verification services.	Are the integrations included or separately priced?
Security	Access controls, authentication, backups, and activity logs.	Who can change payment or carrier approval information?
Reporting	Shipment performance, operational activity, and exportable records.	Can managers retrieve the information they need without manual reports?

After identifying suitable platforms, ask vendors to demonstrate real tasks.

A polished dashboard tells you very little about how well the system handles an incomplete carrier packet or a last-minute shipment change.

Test a Realistic Carrier Onboarding Scenario

Carrier onboarding is a good way to test software because it involves several connected tasks.

Ask the vendor to demonstrate how a dispatcher adds a new carrier using its legal name, USDOT number, and MC number.

Then review how the platform presents operating authority and safety information.

Next, introduce a common issue.

Suppose the carrier's insurance document shows a business name that does not match the legal entity in the registration.

Can the employee flag that discrepancy? Can the record remain pending while the team investigates? Is the reason for the final decision saved?

Then test a contact change.

Ask what happens if a new email address is supplied just before pickup.

A useful system should allow employees to document the change and any independent verification performed.

It should not force the team to treat incomplete information as approved simply because the carrier profile already exists.

During the demonstration, pay attention to how many screens and manual steps employees must complete.

Software that requires excessive workarounds may create more problems than it solves.

Check Integration Capabilities Before Signing

Many brokerages already depend on accounting applications, tracking services, customer communication tools, and carrier databases.

Replacing every system at once is not always practical.

A brokerage may prefer to keep its existing TMS and connect specialized software for carrier vetting or document management.

Before signing a contract, confirm whether the required integrations are actually available.

Ask the vendor to explain:

Which integrations are built into the product.
Whether custom development is required.
Whether integration access carries additional charges.
How frequently connected information is synchronized.
Which system controls the primary customer and carrier records.
What happens when two systems contain conflicting information.

For example, a carrier may update its registered business name.

If one application shows the new name while another continues displaying the previous one, the discrepancy needs to be understood before employees rely on the information.

Data synchronization should not overwrite verified information without a clear process.

Also check how easily existing records can be imported and exported.

A brokerage should be able to retrieve its operational information if it changes providers.

Evaluate Security and Business Continuity

Freight management systems contain sensitive commercial information.

That can include customer contacts, shipment details, negotiated rates, carrier records, and payment-related documents.

Security therefore deserves a separate evaluation.

Look for capabilities such as:

Multi-factor authentication.
Role-based access permissions.
Encryption for stored and transmitted information.
Activity logs for important changes.
Documented backup and recovery procedures.
Reliable account management.
Timely removal of access for former employees.
Data export and retention options.

Ask how the provider handles service interruptions.

If employees temporarily lose access to the system, the brokerage still needs a way to contact drivers, confirm appointments, and manage shipments already in transit.

A practical continuity plan identifies which critical information should remain available and how staff will communicate during an outage.

Security features are only useful when employees follow the procedures behind them.

For example, multi-factor authentication provides limited protection if staff members routinely share user accounts.

The software should make responsible access management straightforward rather than encouraging shortcuts.

Streamlining Brokerage Compliance with Modern Cloud Tools

Compliance work often becomes difficult because information is spread across different people and systems.

One employee checks carrier registration. Another reviews an insurance certificate. The dispatcher receives the rate confirmation, while the customer service team manages delivery updates.

Without a shared process, it may be unclear whether the required checks have been completed.

Cloud software can help a freight brokerage organize these activities, assign responsibilities, and preserve a useful record of decisions.

It does not remove the need to understand applicable requirements or independently verify questionable information.

Build a Repeatable Carrier Verification Process

A consistent carrier review should follow the same basic sequence, whether the load is booked by a new dispatcher or an experienced broker.

The exact requirements will depend on the proposed transportation activity and the brokerage's internal procedures.

1. Identify the motor carrier

Start with the legal business name and USDOT number.

Confirm whether the company uses a DBA and compare the registration details with the carrier packet.

If the person offering the load provides only a trade name, ask for the registered business details before approving the carrier.

The goal is to identify the legal entity responsible for physically transporting the freight.

2. Review registration and operating authority

Use the relevant FMCSA records to review the company's registration and authority information.

For transportation requiring federal operating authority, confirm that the carrier has the appropriate authority for the proposed work.

Do not assume that an active USDOT registration establishes every type of transportation eligibility.

If the booking involves a broker arranging transportation, distinguish that broker from the motor carrier that will haul the shipment.

3. Examine available safety information

Review the formal carrier safety rating, if assigned.

Also look at available inspection, violation, and crash data.

Check the reporting period and the amount of underlying information.

A percentage based on a small number of inspections can change considerably after another inspection.

Likewise, a reported crash does not automatically establish that the carrier was at fault.

The review should identify issues worth investigating rather than turn limited public records into unsupported conclusions.

4. Review insurance information

Check the relevant federal insurance filings and collect additional documents required by the brokerage's procedures.

When reviewing a Certificate of Insurance, compare the named insured, policy dates, coverage type, and relevant limits.

For questions about shipment-specific coverage, contact the insurer or authorized agent through independently verified information.

Do not rely only on a forwarded certificate, particularly when the business name or other details are inconsistent.

5. Record the review

The carrier file should show what was checked and when.

Useful details include the USDOT number, relevant MC number, matched legal name, authority review, insurance verification information, and outstanding issues.

It should also identify the employee responsible for the decision.

If an exception is approved, document the reason and any supporting information.

6. Recheck information when necessary

Carrier information can change after initial onboarding.

A company may update its business address, authority status, insurance arrangements, or contact information.

Brokers should follow their established procedures for reviewing time-sensitive information before assigning freight.

An older approval record is useful history, but it should not automatically replace a current review.

Improve Coordination Between Dispatch and Compliance Teams

A common operational problem occurs when one department believes a carrier has been approved while another is still reviewing its documents.

The dispatcher sees a company listed in the carrier database and assumes it is ready for use.

Meanwhile, the compliance team has asked for clarification about the carrier's insurance or operating authority.

A shared approval process can help prevent this confusion.

For example, a brokerage might use three internal carrier statuses:

Pending review: Required checks are not complete.
Approved: The carrier has met the brokerage's defined review requirements for the relevant use.
Review required: New information or an unresolved discrepancy needs attention.

These are company workflow labels, not official FMCSA classifications.

The platform should explain why a carrier has a particular status and identify who is allowed to change it.

Employees should also be able to see outstanding tasks.

If a carrier is waiting for an updated insurance document, the system should make that issue visible rather than leaving it buried in an email.

When the document arrives, the responsible employee can review it and record the result.

The dispatcher then has a clearer basis for deciding whether the shipment can move forward.

This approach is especially useful for teams working different shifts.

Reduce Duplicate Work Without Losing Oversight

Good software removes unnecessary manual work while keeping important controls in place.

A dispatcher should not need to type the same USDOT number into several spreadsheets if the carrier has already been identified.

Likewise, the accounting team should not have to request a delivery receipt that has already been uploaded to the shipment record.

However, reducing duplicate entry is different from skipping verification.

Consider a carrier that completed a shipment several months ago.

Its legal name and USDOT number may still match the existing record. That information can be reused as a starting point.

But the brokerage may still need to review current authority and insurance information before assigning another shipment.

A well-designed workflow preserves stable information while making time-sensitive checks easy to repeat.

Managers can also use the system to identify recurring operational problems.

For example, if insurance documents frequently arrive late, the brokerage can examine whether its onboarding process requests them early enough.

If dispatchers repeatedly contact carriers for delivery receipts, the document collection process may need improvement.

These are practical improvements that come from having reliable records rather than scattered notes.

Use Carrier90 as Part of Your Verification Workflow

A transportation management system can help a brokerage organize loads and manage dispatching.

Carrier verification requires a different set of information.

Brokers need to identify the actual motor carrier, review its registration, check relevant operating authority information, and examine available safety and insurance details.

Carrier90 is designed to support that part of the workflow.

The platform provides free DOT and MC number lookup, carrier safety data, insurance-related information, and FMCSA verification capabilities.

For example, a dispatcher may receive a load offer from an unfamiliar trucking company.

Before confirming the booking, the dispatcher can use Carrier90 to investigate the business using its DOT or MC number.

The available carrier record can help establish whether the company name and identifiers match the information provided.

The dispatcher can then review relevant authority and safety information, follow up on insurance requirements, and confirm any questionable contact details.

If something does not match, the load should remain under review until the discrepancy is understood.

This is where a specialized verification platform can complement broader logistics cloud software.

The TMS manages the shipment. Carrier90 supports the investigation of the carrier being considered for that shipment.

Keeping those responsibilities clear helps a brokerage build a practical workflow without expecting one application to handle every operational and compliance task.

FAQ

What is cloud based logistics software?

Cloud based logistics software allows freight brokers and transportation businesses to manage logistics activities through internet-accessible applications. Depending on the platform, it can handle load management, dispatching, shipment tracking, documents, reporting, or carrier verification. The information is hosted on remote infrastructure rather than being available only through a locally installed system.

Why should freight brokers switch to cloud logistics platforms?

Cloud platforms can give dispatchers and other employees shared access to shipment information, reduce duplicate data entry, and make it easier to coordinate work across locations. They can also reduce some infrastructure maintenance responsibilities. The value depends on the platform's features, reliability, implementation requirements, and total cost.

What features are most important in freight management software?

Freight brokers should prioritize load management, carrier assignment, document handling, shipment tracking, reporting, and appropriate integrations. Carrier verification, operating authority checks, insurance information, access controls, and fraud prevention features are also valuable. The right combination depends on the brokerage's customers, shipment types, and daily processes.

How does cloud software assist with FMCSA carrier vetting?

Cloud-based carrier verification tools can organize FMCSA registration, operating authority, and available safety information in one accessible location. DOT number lookup and MC number search help brokers identify motor carriers and review relevant records. Employees still need to confirm that the information applies to the correct business and proposed transportation activity.

How can cloud logistics software help prevent freight fraud?

Cloud software can help brokers compare carrier identities, track contact changes, maintain onboarding records, and flag information that requires additional review. These controls support the detection of suspicious documents, impersonation attempts, and unexplained changes to carrier information. Independent verification and employee judgment remain necessary because software cannot guarantee that every transaction is legitimate.

Choosing the right cloud based logistics software starts with the work your brokerage needs to manage. A reliable TMS can organize shipments, dispatching, and documents, while specialized verification tools help employees examine carriers before assigning freight.

For brokers and dispatchers who need access to DOT and MC lookups, FMCSA information, carrier safety records, and insurance-related details, Carrier90 provides a practical way to support carrier verification as part of the everyday freight booking process.